AiroSystem Privacy Policy

1 Who We Are

2 Scope

This Privacy Policy applies to personal information we process through:

• The AiroSystem iOS mobile application
• Account, cloud, and support systems used to operate the Service
• Connected AiroSystem hardware and wearables used with the App

This Policy does not apply to third-party websites, services, or practices of Organizations using AiroSystem to manage their own clients or members.

3 Information We Collect

We collect information in the following categories:

3.1 Account and Identity Information

When you register or sign in, we collect:

• Email address
• Password (stored and processed in hashed form through our authentication provider)
• Email verification status
• Authentication identifiers and session tokens

If you contact support, we may also collect the contents of your support requests.

3.2 Profile Information

If you choose to provide it, we may collect:

• First and last name
• Display name
• Profile photo
• Age
• Gender
• Height
• Training or wellness goals

3.3 Health, Fitness, and Session Data

When you use the Service with connected equipment or during workouts, we may collect:

• Heart rate
• Blood oxygen saturation (SpO₂)
• Workout duration, timestamps, and session metadata
• Protocol names and training session details
• Valve or equipment event data associated with a session
• Derived summaries, reports, and analytics shown in the App

Important: This information is not intended for medical diagnosis or treatment. It is collected to provide training and performance features within the Service.

3.4 Device and Technical Information

We may collect information about Authorized Equipment and your mobile device, including:

• Device identifiers associated with AiroSystem hardware
• Bluetooth device name and connection status
• Firmware version
• Device registration date and last-seen timestamps
• Wi-Fi configuration status where applicable
• Mobile device operating system and app version
• Diagnostic or debug logs if you submit them for support

3.5 Organization and Role Information

If you participate in an Organization, we may collect:

• Organization membership and role (for example, owner, administrator, trainer, or client)
• Invitation and onboarding status
• Organization application information if you request to create or join an Organization
• Workout, protocol, assignment, and progress data shared within that Organization according to your role

3.6 Legal Acknowledgments

We may store records showing that you accepted in-app legal notices, including:

• Disclaimer or activity agreement version accepted
• Date of acceptance

3.7 Usage and Preference Information

We may collect information about how you use the Service, including:

• In-app settings and preferences
• Notification preferences where available
• Optional analytics or product-improvement data if enabled

4 How We Use Information

We use personal information to:

• Create and manage your Account
• Authenticate users and protect account security
• Connect the App to Authorized Equipment
• Record, store, and display workout and biometric session data
• Provide reports, protocols, training paths, and organization features
• Operate invitations, memberships, and role-based access controls
• Respond to support requests and communicate with you about the Service
• Maintain, secure, troubleshoot, and improve the Service
• Comply with legal obligations and enforce our Terms

5 How We Share Information

We may share personal information in the following circumstances:

5.1 Service Providers

We use trusted third-party providers to help operate the Service, including:

• Google Firebase / Google Cloud for authentication, database storage, file storage, and related infrastructure
• Apple Inc. for App Store distribution and platform services where applicable

These providers process information on our behalf according to their terms and security practices.

5.2 Within Organizations

If you join an Organization, certain profile, workout, and performance information may be visible to authorized owners, administrators, and trainers within that Organization according to your role and the Organization’s use of the Service.

5.3 Legal and Safety Reasons

We may disclose information if we believe it is reasonably necessary to:

• Comply with law, regulation, legal process, or governmental request
• Protect the rights, property, or safety of AiroSystem, our users, or others
• Detect, prevent, or address fraud, security, or technical issues

5.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

We do not sell your personal information.

6 Bluetooth, Permissions, and Device Access

The App may request permission to use Bluetooth to connect to Authorized Equipment and maintain active sessions, including background connectivity when needed for ongoing workouts.

You can control many device permissions through your mobile device settings. If you disable required permissions, some features may not function.

7 Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Service
• Maintain your Account
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your Account through the App:

• We delete or deactivate your Account credentials and associated personal profile data under our control
• We remove or deactivate Organization memberships linked to your Account
• Some workout or Organization records may remain accessible to the Organization you trained with, where those records were created in an Organization context
• Backup copies may persist for a limited period before being overwritten or deleted

8 Your Choices and Rights

Depending on where you live, you may have rights to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of your Account and associated data
• Object to or restrict certain processing
• Receive a copy of certain information in a portable format
• Withdraw consent where processing is based on consent

You can delete your Account from within the App. You may also contact support@airosystem.com to request access, correction, or deletion assistance.

We may need to verify your identity before responding to certain requests.

9 Account Deletion

You may initiate account deletion in the App by going to your account settings and following the account deletion flow.

When deletion is completed:

• You will lose access to your Account and associated personal data stored under your Account
• Deletion is permanent and cannot be undone
• Some Organization-held records may remain with the Organization as described above

10 Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information, including authentication controls and cloud infrastructure provided by reputable service providers.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for safeguarding your login credentials.

11 International Users

If you access the Service from outside the United States, you understand that your information may be processed and stored in the United States or other countries where we or our service providers operate.

Those countries may have data protection laws different from those in your jurisdiction.

14 Children’s Privacy

The Service is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children under 18.

If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

15 Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Review their privacy policies before providing personal information.

16 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the App, by email, or by other reasonable means.

The “Last updated” date at the top indicates when this Privacy Policy was most recently revised.

Your continued use of the Service after an update becomes effective means you accept the revised Privacy Policy.

17 Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact: